Should you require assistance via email anytime, kindly contact our customer support team conveniently from within the app!
To contact support inside the app, please follow these steps:
1. Tap on ‘Settings’ (gear) icon on your toolbar
2. Tap on ‘Support’
3. Choose ‘Email Support’
You can compose your message, attach screenshots if any and send a help request.
You can also use this option if your app has been crashing and you need help reporting it. When you send a support request within the app, we receive some device details to help us in diagnosing the crashes.
If you’ve been experiencing any issues with the Evernote auto publish or the Dropbox/OneDrive auto backup functions, please use the ‘Send Logs’ option from the same menu.
If you have been experiencing any delays/freezing issues in the app, please use ‘Send Extended Logs’ option. This will help us troubleshoot and suggest a further course of action.
You can also reach us directly by writing to Noteshelf@fluidtouch.biz